RESERVAS +55 (11) 29502747

Booking Policy

1º) The non-shows at the inn at check in time set and in the absence of any prior notice will result in cancellation of your booking 12 hours after the agreed time without the right to reimbursement of payments made.

2º) The withdrawal of the reservation period contracted by the customer must occur within seven (07) days prior to their arrival at the hostel, and in this case the right to return 70% of the amount paid or transfer the booking to another available date.
Cancellations with less periods this will mean the loss of previously paid amounts.

3°) In the case of partial withdrawal of all contracted days, while the customer already staying at the inn, will not be returned or slaughtered previously paid amounts.
Because of this paragraph, the remaining payment of all the check in at the inn will be required.

4º) Pre-booking is automatically canceled if the booking deposit is not made ​​in the period of 24 (twenty four) hours from the contact our reservations center.

5º) As few as to be consummated the deposit account of the reservation signal is formalized hiring the services listed above, regardless of contract signing.

6°) After making the deposit reserve the submission of proof to the central reservation via fax or email to be provided the same is fundamental.

7°) At check in is fundamental presentation of the booking deposit slip.

8º) Check in starts the 14: 00hs and check out is 12: 00hs, and the permanence of the hosts in the cottage after the schedule of check out will result in additional charge of daily.
Note: 1-Tolerance three (3) hours at check out will be possible provided there is no entry provided in the cottage and duly authorized by the inn.
2-Staying above the three (3) hours tolerated, where possible, will involve collecting additional daily half to six (6) hours after the agreed period and a daily when more than six (6) hours.
3 a further stay should always be consulted in advance and authorized by the hostel in case of availability.

9º) In the case of the credit card system inoperability payment must be made ​​by cash or check.

10º) The service fee is optional, leaving the host's discretion to pay the same depending on the quality of services received.

11º) daily values ​​correspond to two people, with additional companions not informed will be charged according to rates table.

12°) animals will eventually be allowed only after consultation and express authorization of the central guest reservation.

13º) The contracted values ​​remain unchanged regardless of possible future changes of tariffs of market demand.

14°) The guest reception hours are as follows: Sunday to Thursday until 22: 00hs / sixth to 0:00hs / Saturday until 23:00hs / holiday eve to 0:00hs / holidays and bridges up to 23; 00hs.